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The fastest way we can actively help you through remote access.

To do this, simply click on "Start remote access" below this text and run the program that starts.

Start Remote Access

Then give one of our employees the ID generated by the program over the phone and confirm remote access so that the collaborator can access your computer to solve the problem remotely. 

Don't worry, you don't need to install the program and the connection is only established once, but it is heavily encrypted. Of course, we also offer conventional email and phone support. 

To report an Incident, call us directly or email us.